How Well Do You Ask Questions?

How Well Do You Ask Questions?

“The quality of our questions determines the quality of our lives.” – Tony Robbins As leaders, it’s easy to feel like part of our job is to have the right answers, when it’s probably more important to have the right questions. Even though “Question Asking 101” won’t be found on the curriculum list of any […]

This Year’s World Conference May Be Over, But Its Impact Lives On

This Year’s World Conference May Be Over, But Its Impact Lives On

For the past few years, the Gary Plank Scholarship has allowed the Foundation to send four professionals to the World Credit Union Conference. Amongst other factors, the recipients were selected based on a demonstrated commitment to the credit union cooperative model and to further development within the international credit union system. This year’s conference was held in Vienna, […]

The Three Forms of Networking

The Three Forms of Networking

“If you want to become a great leader, gain the capacity to connect with colleagues and customers – at a deep level – or lower your aim.” –Susan Scott Every time I’ve talked with Credit Union Leaders who have gone through the Executive Leadership Program, CUNA Management School, or attended the World Council Meeting, and […]

You Can’t Have Ethics Without Integrity

You Can’t Have Ethics Without Integrity

I recently heard someone say that ethics are the fruit of an organization, stemming from the roots of integrity. The more I think about the statement, the more apt I feel the analogy is. Ethics are defined as “moral principles that govern a person’s behavior or the conducting of an activity.” Ethics are about what […]

Managing Distractions

Managing Distractions

Good time management is an important skill. It’s also a constant battle. I think one of the primary reasons that it’s such a challenge is the sheer amount of distractions most of us face nearly every minute of every hour of every day. According to Dr. Gloria Mark, Professor of Informatics at the University of […]

Establishing Direction is Everyone’s Job

Establishing Direction is Everyone’s Job

There is no doubt that establishing direction is a fundamental task of leadership. A compelling vision is the cornerstone of every decision and the direct link between actions and strategic goals. But the truth is, that establishing direction is the responsibility of everyone, whether you’re a CEO or intern. Or, at least it should be. Being […]

Millennials are Not Aliens

Millennials are Not Aliens

And other obvious and not-so-obvious statements about our young professionals. Broadly speaking, the millennial generation includes everyone born between 1980 and 1999. They are the largest generation in existence today. While it’s likely that every single person reading this has been working with at least one person of the millennial generation for a while now, […]

Hiring Brand Ambassadors, Not Employees

Hiring Brand Ambassadors, Not Employees

For most organizations, creating a brand that clearly communicates the organization’s value is a key aspect of the overall business strategy. After all, an established brand with a positive reputation can clear the path to launch new products and services, move into new markets, create valuable partnerships and attract the best talent. The benefits are […]